MHC Drug Overdose Deaths User Analytics

Report Created: March 2025

About This Report

Jan 1 2024 - Feb 28 2025

Top Click Areas per Tab

Death Investigation Alerts Tab

Investigate Map

(including table & dropdown)

37%

Text Paragraph (1st)

21%

KPIs

13%

Approx. %

percentage of clicks

Areas Clicked

SUDORS Tab

Top Investigate Map

19%

Bottom Investigate Map

17%

Text Paragraph

(Demographics)

13%

Approx. %

percentage of clicks

Areas Clicked

Deaths Certificate Tab

Investigate Chart

73%

Select Location

8%

KPIs

7%.

Approx. %

percentage of clicks

Areas Clicked

Overview Tab

Side Navigation

23%

Data Sources (Bottom)

16%

Indicator Table

9%.

Approx. %

percentage of clicks

Areas Clicked

Heatmap Analytics

This section summarizes a heatmap analysis of each of the tabs in the new DOD dashboard. The image to the left is a heatmap of the DOD Deaths Investigation Alerts tab. Note that the heatmaps did not capture direct interactions with charts and there is a chance that the heatmaps include interactions from bots.

New DOD Dashboard

Here are user engagement data specific to the new DOD dashboard.

DOD Topic Page Over Time

The user engagement data in this section includes the old DOD topic page and the new DOD dashboard.

Oct 24 2024 - Feb 28 2025

Jun 26 2024 - Feb 28 2025

DOD Data Comparison

The KPIs below compare 4-month's worth of data of the new DOD dashboard with data from old DOD topic page 4 months before the dashboard launch.

Oct 24 2024 - Feb 28 2025

GLOSSARY

Active Users: number of new and returning users who are actively engaged on the site

Engagement Rate: percentage of sessions that lasted 10+ seconds or 2+ page views

Views: number of web pages users saw, including repeated web page views

Bounce Rate: percentage of sessions that were not engaged sessions

  • This report examines user analytics for the Drug Overdose Deaths (DOD) Dashboard.


  • The new DOD dashboard was launched on October 24, 2024.


  • The report analyzes data collected since the release of the new dashboard, compares it with data from four months prior to the launch, reviews the old DOD topic page, and includes overall data for 2024.

Key Takeaways

Here are some key takeaways from this report:

Steady increase in user engagement since the launch of the new DOD dashboard

31% of users who visit the DOD Overview tab also visit another tab in the DOD dashboard

When maps were present on a page, users gravitated towards exploring them more so than other components.

A higher percentage (10%) of users who explored the DOD dashboard were on desktop devices in comparison to the site generally.

This report was created by Green River. Data is pulled from Google Analytics for My Healthy Community. Contact Green River for questions.